Maintenance, troubleshooting & repair
We offer several models of mulchers for sale, along with tools specifically designed for railway and forestry needs, as well as a maintenance, troubleshooting, and repair service.
Depending on the warranty, we assist you with repairs or part replacements.
Our forestry mulchers come with a five-year warranty, and in the event of a failure requiring repair, we commit to replacing the part or providing you with a loaner mulcher if the repair time exceeds 24 hours.
Our equipment is built to last, and regular maintenance along with occasional interventions is essential to ensuring optimal performance. At Spidermax, we offer maintenance, troubleshooting, and repair services to keep your tools and machinery in the best condition.
Preventive maintenance
Our specialized technicians perform regular checks and preventive maintenance to prevent potential failures and extend the lifespan of your equipment. This service helps minimize the risk of malfunctions and optimizes the availability of your tools.
Rapid troubleshooting
In case of a breakdown, our team is ready to respond quickly. Whether on-site or in our workshops, we diagnose the issue and restore your equipment’s functionality as soon as possible to minimize disruptions to your operations. Through our distributors, we can also provide an equivalent loan product (subject to terms) while repairs are being carried out.
Professional repair
In case of damage or worn-out parts, we provide high-quality repairs using genuine parts to ensure the safety and performance of your equipment. Our technicians have extensive expertise in our products, ensuring efficient and long-lasting repairs.
